Last Updated: May 28th, 2023
This Privacy Policy describes how Neumoco limited. (“Neumoco”, “we”, “us”, or “our”) collects, uses, discloses and otherwise processes personal information that we collect through our website (https://neumoco.com) or other digital properties that link to this Privacy Policy (the “Website”).
We may provide additional privacy notices to individuals at the time we collect their data. For example, our privacy practices in connection with clinical trials, once they become available, are governed by applicable clinical trial protocol(s) and related informed consent forms. This type of an “in-time” notice will govern how we may process your information at that time.
We may change this Privacy Policy from time to time. The “Last Updated” date at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy. Use of the Website following these changes, or your continued provision of personal information to us, signifies acceptance of the revised Privacy Policy.
What information we collect
The Ways in Which We May Collect Information about You:
- Information you directly provide to us, such as through the Website
- Third party sources, when authorised or otherwise permitted by law, including:
- Healthcare professionals, including clinicians/physicians
- Hospitals, clinics and other healthcare providers
- Commercial Research Organisations
- NPO’s, patient advocacy organisations and other industry groups
The Type of Information We May Collect About You:
We may collect the following information from or about you:
- Health and medical information (such as information about your medical insurance coverage, physical and mental health conditions, diagnoses, and treatments, genetic information, and family medical history)
- Personal contact information (such as your name, email address, mailing address, phone number, and emergency contact information)
- Biographical and demographic information (such as your date of birth, age, gender, marital status, education history, and information regarding any parents or legal guardians or legally authorized representatives)
- Publicly available information
- Other information you provide to us (such as in emails, on phone calls, in surveys, or in other correspondence with us, or our service providers or research partners)
Information Automatically Collected
Like many online websites, we use the following technologies to collect information automatically from you:
- Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
- Web beacons, also known as pixel tags, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
We and the third parties we work with use cookies and similar technologies to collect information about your use of the Website, such as your IP address, browser type, browser version, pages viewed, time spent on pages, links clicked, location and conversion information. This information may be used by us and others to, among other things, analyse and track data, determine the popularity of certain content, deliver content targeted to your interests on our Website, troubleshoot issues with and improve the operation of our Website, and better understand your online activity.
Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. If you do not accept cookies, however, the Website may not function properly.
How we may use your information
We may use your personal information for various purposes, including:
- To operate, maintain, administer and improve the Website.
- To verify your identity.
- To respond to your requests, questions and feedback.
- To communicate with you about the Website, and any health-related information we have collected about you, and to send you details or updates about features of the Website or changes to our policies.
- To conduct product-improvement activities or research related activities.
- To communicate with you to (i) provide you with news and updates about Neumoco’s work and research, including opportunities to participate in future clinical trials or other research and development work; (ii) send you questionnaires and surveys to collect feedback about your experience with Neumoco and (iii) send you questionnaires and surveys for use in research and product development or other legally permissible purposes.
- To comply with legal and/or regulatory requirements and cooperate with regulators and law enforcement bodies.
- To create anonymised and/or aggregated data sets that may be used for a variety of functions, including internal analysis, analytics, and other functions.
- To protect our rights, your rights, and the rights of others, and to meet our own high standards of business practice.
- With your consent.
How we may share your personal information
We may share your personal information that we have collected with the following persons/entities and in the following circumstances:
- Service providers. We may share personal information with our vendors and service providers who perform services on our behalf.
- Healthcare providers and healthcare professionals and organisations. We may disclose your information to healthcare providers in connection with conducting product-improvement activities or research related activities. We may also share your personal information with health care professionals, researchers, institutions, academics, public health organizations, and publishers for purposes consistent with this Privacy Policy.
- Research partners. We may disclose your personal information to partners with whom we conduct product-improvement activities or research related activities.
- Compliance with laws and enforcement; protection and safety. We may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and legal process, such as to respond to requests from government authorities; (b) enforce the terms and conditions that govern our Website; © protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorised, unethical or illegal activity.
- Business transfers. Acquiring and other relevant parties to business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganisation, sale or other disposition of all or any portion of the business or assets of, or equity interests in Neumoco.
Access, and the right to opt out
If you do not want to receive communications from us on a going-forward basis, you may opt-out by following the instructions in the relevant electronic communication or by contacting us using the contact information provided below. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving communications from us, we may still send you important communications such as administrative messages, which you cannot opt-out of.
In the event we collect personal information directly from you we will rely on the personal information you provide, so it is important that this information be accurate and up-to-date. If your personal information changes, or if you become aware that the personal information we maintain about you is inaccurate, incomplete, misleading, irrelevant or out of date, you may contact us using the contact information provided below.
You of course may request a subject access request at any time in accordance with your rights.
Security
We have implemented safeguards to help secure your personal information. Despite these protections, however, we cannot guarantee that your data will never be compromised. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.
Children
We do not knowingly collect personal information from anyone under the age 18. If we learn that we have collected personal information directly from anyone under the age of 18, we will delete that information.
Important notice to non-UK residents
The Website is operated in the United Kingdom. If you are located outside of the United Kingdom, please be aware that any information you provide to us will be transferred to the United Kingdom. By accessing the Website, and/or providing us with any information, you consent to this transfer.
Contact Us
If you need to contact us for any reason specified above, or if you have any questions or concerns about our Privacy Policy, please contact us at info@neumoco.com.